Welcome to Ammi’s Chutney! By purchasing our products or using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Information
1.1. Ammi’s Chutney provides pre-packed ingredients for preparing chutneys to accompany a variety of snacks.
1.2. Our products are made with high-quality, fresh ingredients to ensure the best taste and quality.
2. Product Usage
2.1. The ingredients we provide are packaged for home preparation. Ammi’s Chutney does not prepare or cook the chutneys for customers.
2.2. Customers are advised to follow the preparation instructions provided with the product for best results.
2.3. All products should be stored as recommended on the packaging. Improper storage may affect quality, for which Ammi’s Chutney cannot be held responsible.
3. Order and Payment
3.1. All orders must be placed through our official channels, such as [your website/app/contact number].
3.2. Payments must be completed at the time of placing the order unless otherwise specified.
3.3. Prices of products are subject to change without prior notice, but changes will not affect orders already confirmed.
4. Delivery Policy
4.1. We strive to deliver orders within the promised time frame. However, delays may occur due to unforeseen circumstances.
4.2. Delivery charges, if applicable, will be communicated at the time of order placement.
4.3. We are not responsible for any damage or loss of the product once it has been delivered and accepted by the customer.
5. Refund and Replacement Policy
5.1. If a product is found to be defective or damaged upon delivery, you must notify us within 24 hours of receipt.
5.2. Refunds or replacements will only be processed after verification of the claim.
5.3. Products that have been opened, tampered with, or not stored as recommended will not be eligible for refund or replacement.
6. Food Allergies and Disclaimer
6.1. While we take utmost care to avoid cross-contamination, our products may contain or come into contact with allergens such as nuts, dairy, and spices. Customers with allergies are advised to use caution.
6.2. Ammi’s Chutney is not responsible for any allergic reactions resulting from the use of our products.
7. Intellectual Property
7.1. All trademarks, logos, packaging designs, and content associated with Ammi’s Chutney are the sole property of the business and may not be used without permission.
8. Limitation of Liability
8.1. Ammi’s Chutney is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
9. Governing Law
9.1. These terms and conditions are governed by the laws of Tamilnadu/India. Any disputes will be subject to the exclusive jurisdiction of courts in Chennai.
10. Changes to Terms and Conditions
10.1. Ammi’s Chutney reserves the right to modify these terms and conditions at any time. Updates will be posted on our official website, and continued use of our products or services signifies acceptance of any changes.
