We take great care to ensure the quality of our products. However, if you’re not satisfied, please read our return and refund policy below.
Eligibility for Returns and Refunds
Returns or refunds are applicable only if:
1. The product received is damaged during shipping.
2. The product is incorrect or missing.
3. The package is tampered with or opened before delivery.
Perishable items, like our chutney packs, are non-returnable due to health and safety reasons unless they arrive damaged or defective.
Steps to Request a Refund
1. Contact Us: Notify us within 12 hours of delivery at [Insert Email] or [Insert Phone Number].
2. Provide Proof: Share clear photos of the product and packaging to verify the issue.
3. Review Process: Our team will review your claim and respond within 2–3 business days.
Refund Options
Approved refunds will be processed in the original payment method or as store credit. Refunds may take 5–7 business days to reflect in your account.
Exclusions
We do not offer refunds or replacements for:
Delayed deliveries caused by circumstances beyond our control (e.g., natural disasters, courier delays).
Improper storage of the product by the customer.
Cancellations
Orders can be canceled within 12 hours of placement for a full refund. After this period, cancellations are not allowed.
Need Assistance?
For any shipping or refund-related inquiries, feel free to contact us at:
Email: ammischutney@gmail.com
Phone: 9500308071
We appreciate your trust in Ammi’s Chutney!
